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ORDER INFO


Items ordered and paid for will ship after 2–5 business days, occasionally later for certain products, which will be noted in description of product. We ship through USPS. After leaving Atlanta, USPS typically delivers in 2–5 business days. Deliveries to Hawaii and Alaska may take additional business days with a higher shipping rate.

International shipping is available, but only to: UK, France, Canada, Jamaica, U.S. Virgin Islands, The Bahamas, Senegal, Morocco, Spain, Oman, UAE, and Japan.

ORDER ISSUES
If you have any problems with your order PLEASE contact us. We love our customers and will always try our hardest to resolve any situations that arise.

Please keep in mind that the products you are buying are handmade and 100% natural so they tend to have variations from batch to batch (slight changes in color for example). Damages: If you receive a damaged item, contact us immediately at: hey@beautybybilal.com. We will happily replace any damaged items provided they are reported within 24 hours of order delivery.

REFUNDS & EXCHANGES
Due to the nature of our products, we cannot accept returns. We can offer a replacement or a shop credit for certain circumstances. Please send us an email at hey@beautybybilal.com with any concerns about your purchase so that we can assist you. Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase!

Please note that Beauty by Bilal is not responsible for any extra shipping costs for replacements and exchanges, nor we do not assume responsibility for reimbursement or compensation of returned packages lost in shipment without proof of delivery to Beauty by Bilal.

However you can file a claim with the carrier at fault and gain your order amount back and more for your lost, damaged or stolen item. Cha Ching!!

PAYMENT
We offer secure online ordering and accept Visa, MasterCard, American Express, Discover, and PayPal via Snipcart. Sales tax is required on orders shipped within Georgia State at the local tax rate.

For local vending events and Pop Up Shops when Beauty by Bilal is on the go, payments are processed via Square.

 

Copyright 2017 Beauty By Bilal      |      Order Info